Recovery Intelligence
02 / People & responsibilities

A small team.
Clear decision rights.

Build around a paid recovery queue: commercial access, specialist judgment and a reliable data workflow. These are proposed roles; recruitment and allocations remain open.

2 founder responsibilities3 delivery rolesFractional specialist support
Pilot team

Who owns the outcome?

The audit lead is the first specialist to secure. An incumbent partner may supply both that reviewer and the analyst.

01 / Founder-led

Commercial & partnerships

Founder responsibility

Erik + Ritchie · proposed split to confirm

Find the operations buyer, open partner relationships, negotiate a paid evaluation and own the commercial decision.

First deliverable
Six discovery briefs, a qualified partner and a signed pilot scope.
02 / Contractor or partner-provided

Recovery audit lead

Priority recruitment

Role placeholder · experienced practitioner

Choose an exception class, define acceptance rules, review packets and judge collectibility and disputes.

First deliverable
A closed-case baseline, documented acceptance criteria and specialist signoff.
03 / Core delivery

Data & AI engineer

Priority recruitment

Role placeholder · senior builder

Normalize records, version contract terms, build reproducible rules and assemble source-linked packets.

First deliverable
An ingestion pipeline, tested calculations and a working review interface.
04 / Contractor or partner-provided

Recovery analyst

Delivery role

Role placeholder · analyst

Resolve missing documents, assemble cases, track reviewer decisions and reconcile cash and credits.

First deliverable
Complete packets and an outcome ledger with exceptions resolved.
05 / Fractional

Security & privacy lead

Fractional support

Role placeholder · specialist

Approve data flows, identity/access, processing vendors, retention and incident response with the client.

First deliverable
An approved environment and recorded access and processing decisions.
06 / Fractional

Procurement & fiscal counsel

Fractional support

Role placeholder · counsel/adviser

Validate data and collection rights, contracting route, fee authority and fund treatment for the selected pilot.

First deliverable
A viable scope with explicit rights, restrictions and decision owners.
Hiring sequence

Grow with a repeat queue.

01 / DISCOVERY

Secure the reviewer

Erik and Ritchie find a partner. A recovery lead validates the class and the proposed sample before substantial engineering.

02 / PAID EVALUATION

Build one workflow

Add the engineer and analyst capacity. Use fractional security and counsel to approve the selected environment and scope.

03 / REPEAT PRODUCTION

Staff the bottleneck

Add reviewers for case volume, engineering for integrations and an operations lead as reconciliation and delivery expand.

Partner-supported option: founders + one senior engineer, with the partner supplying recovery review, analyst effort and collection. Contract responsibilities and price those contributions explicitly.

Decision rights

DecisionAccountable roleSystem support
Accept a claimQualified recovery leadCalculation, document references and review log
Contact supplier / pursue collectionAuthorized partner or agencyApproved packet and disposition tracking
Approve data environmentClient owner + security leadAccess, retention and processing controls
Price and expand the engagementErik + RitchieMeasured delivery cost and outcome history