Recovery Intelligence · Business plan · November 2026
The largest companies overpay suppliers. We get it back, for a share.
Recovery firms keep 20 to 30% of what they recover [1]. Our agents build the proof for each claim and a specialist signs it. Twenty of the 198 largest US companies make this a $12M a year business. Pre-revenue: it starts with a paid blind test.
198US companies with $20B or more of revenue [2]: the buyers we serve
$750K a yearour fee per client for a whole audit of $10B of supplier payments (our estimate)
$12.7M a yearrevenue run rate at month 36, from 20 clients
Pre-revenueNo customers yetFigures are sourced or marked as our estimates
Problem
An overpayment only comes back when someone proves it.
Flagged→Proved→Repaid
Companies pay invoices twice, pay above contract prices and miss rebates. A supplier repays only when someone ties the payment to the contract in force that day. Our hypothesis is that this proof limits how many claims get pursued. The blind test checks it.
Solution
AI builds the proof. A specialist signs off.
Records→Claim→Signed
Agents match the contract to invoices and payments and assemble a claim with every number linked to its source. We audit a company's supplier payments and are paid only from what comes back.
Why now
Reading contracts got cheap.
~$60to prepare one accepted claim (our cost model)
Language models now read contracts and match invoices. Most of the remaining cost is specialist review time.
Market
198 companies are big enough. We need 20.
We serve the largest US companies, where one whole audit earns us $750K a year. $12M a year takes whole audits on $160B of supplier payments a year: 16 companies paying all year. The plan signs 20 by month 36, because each new client's cash arrives 5 months after its claims.
Who we serve198 companies
US companies with $20B or more of revenue on the 2025 Fortune 500 [2]. If half of revenue goes to suppliers (our assumption), each pays suppliers $10B or more a year.
What buyers pay for recovery today$0.5B to $2.2B a year
Our estimate for the whole Fortune 500: half of $19.9T revenue paid to suppliers [3], claims of 0.04% to 0.1% of spend [4] [1], 75% collected as in our plan, 20 to 30% fees [1]. Outside estimates are lower: $260M to $1.28B [5].
If all 198 were clients$148M a year
Our fees at plan inputs. Our ceiling, not a forecast.
Our plan at month 36$12.7M a year
From 20 clients, 10% of the 198.
Proof the category pays: in healthcare payment recovery, Performant reported $123M of revenue in 2024 [6] and sold for about $670M in 2025 [7], and HMS reported $673M of revenue in 2020 [8].
Business model and unit economics
Each client gets back cash it was owed, with nothing upfront. We keep a share.
One client in the plan: a whole audit at 25% contingency, the rate buyers already pay.
Audited spend$10.0Bone client, one year
Claims found$4.00M0.04% of spend
Cash collected$3.00M75% of claims
Our fee$750K25% contingency
Our profit$630Kafter $120K of review and service
Client keeps Client $2.25MWe earn Us $750K
$2.25Mback to the client a year, with nothing paid upfront
5.8 monthsto earn back the $40K it costs to win the client, counting the 5-month wait for cash
3 clientscover the team's $1.44M a year of fixed costs
Audited spend, claims found and the collection rate are our assumptions; change them under Financials. Claims found (0.04% of spend) is the input with the least evidence. Texas expects 0.04% from a whole audit [4]. The fee is the commercial rate buyers already pay [1].
Financials
$12.7M a year by month 36. Cash break-even in month 27.
$9.75M
Year 3 revenue (year 2: $3.75M)
$1.06M
Revenue in month 36 alone
Month 17
Every month profitable from here (first profitable month: 17)
$1.95M
Peak cash needed
Month 27
Cash break-even. High case: month 20. Low case: not by month 36.
From profit per client to cash break-even. The team costs $120K a month from month 1. Clients arrive one at a time, each costs $40K to win, and each one's cash arrives 5 months after its claims are found. Every month is profitable from month 17. So cash falls to its low point of -$1.95M in month 16, then climbs. It is back above zero in month 27.
Cumulative cash by month
Selected case and structureLow, high and second look only
Explore the modelThe plan, low and high cases, seven pricing structures, and every assumption as a slider
Case
Structure
Selected structure
Standard contingency
A share of every dollar recovered, paid when the cash posts. The commercial recovery audit default.
$62.5K
Year 1 revenue
$3.75M
Year 2 revenue
All seven structures, same inputs
Swipe the table sideways for more columns.
Structure
Year 3 revenue
Peak cash needed
Cash break-even
First profitable month
Clients by month 36
Year 1
Year 2
$9.75M
$1.95M
Month 27
Month 17
20
$62.5K
$3.75M
$5.46M
$2.45M
Not by month 36
Month 23
20
$35K
$2.10M
$3.75M
$5.99M
Not by month 36
Not by month 36
30
$12.5K
$1.40M
$5.85M
$3.04M
Not by month 36
Month 26
30
$25K
$2.25M
$5.23M
$1.62M
Month 36
Month 20
20
$373K
$2.67M
$7.62M
$1.72M
Month 29
Month 17
20
$240K
$3.30M
$2.25M
$2.77M
Not by month 36
Month 34
15
$180K
$1.17M
Click a structure to select it. Structures that win clients faster than 1x reach the client ceiling sooner. Raise the ceiling to see how much volume a discount or a partner channel would have to deliver.
Change the assumptions
Drag any slider; every number and chart on the page follows. All of these are our assumptions until customers and the pilot replace them.
How to read this. Revenue follows cash: contingency revenue arrives when recoveries post, months after the claim. Costs start in month 1, and each new client carries a one-time cost to win. Peak cash needed is the deepest point of the cumulative cash line: the minimum to fund before revenue covers costs. None of this is a forecast; it shows how the structure changes the shape of the business.
Go to market
Three things have to be true. The blind tests check the first.
We go straight to the largest companies, not to recovery firms. A firm would pay us a slice of its fee for a second look; a company pays the full fee for the whole audit.
$4Mof claims found per client a year
Whole audits find enough
The plan finds claims at the 0.04% of spend Texas expects from a whole audit [4], on $10B of supplier payments per client. Two blind tests measure it before we sell: a batch a recovery firm has already worked shows what we add, and a fresh batch shows what a whole audit finds.
2 a quarternew clients from month 7, 20 by month 36
We sell to controllers and CFOs
Recovery is sold to them on contingency, 20 to 30% of what comes back [1], so no budget line is needed. Ritchie leads sales and hires two account executives in year 1 (our plan). Each client costs $40K to win, our assumption; a contested whole audit could cost far more.
$120Kteam cost a month from month 1
We staff for it from the start
Founders, an engineer, the account executives, an audit lead and reviewers. Review time per claim sits in the per-claim cost.
What moves it
The same plan (two clients a quarter, $120K a month team) at a slower sales pace, different finding rates and company sizes, and the business if we stayed a second look inside recovery firms.
Case
Run rate at month 36
Year 3 revenue
Cash break-even
Peak cash
Plan: Texas rate on $10B of spend
$12.7M
$9.75M
Month 27
$1.95M
One new client a quarter
$6.8M
$5.13M
Month 33
$1.90M
Texas rate on $5B of spend
$6.4M
$4.88M
Not by month 36
$2.43M
High-case rate (0.06%) on $10B
$19.1M
$14.63M
Month 23
$1.80M
Second look only: 0.03% on $5B, one client a quarter, $60K team
$2.5M
$2.02M
Not by month 36
$1.31M
What decides it: claims found per dollar audited, and how large the companies are. Staying a second look inside recovery firms, with smaller buyers, one client a quarter and half the team, earns $2.02M in year 3: $281K a client a year instead of $750K. That is why we sell the whole audit.
Competition
We compete with the firms that run whole audits today.
Who
What they report
What they are to us
PRGX
Accounts payable recovery audits; says it returns $2B a year to clients [9]
Main rival for whole audits
apexanalytix
Supplier data and recovery audits; $8.4B a year prevented and recovered [10]
Rival, or a partner for supplier data
Cotiviti, Performant
Healthcare payment integrity; Cotiviti reports over $10B of claim errors fixed in 2025 [11]
Out of scope at first
Prevention software
Tools that flag duplicate payments before they go out
Different job
Team
Two co-founders who already run a company together.
Erik Gillberg
CEO
Co-founder and CEO of Now City, a real estate team that built its own AI underwriting tools. Owns product development, go-to-market strategy and marketing.
Ritchie Ju
COO
Co-founder and COO of Now City. Owns sales and account management with the largest companies.
Recovery audit lead
Sets the acceptance rules and signs claims. We recruit before the blind tests; none runs without one.
Not yet recruited
Engineer and two account executives
The engineer builds secure record access, the claim pipeline and the review queue. The account executives sell whole audits with Ritchie.
Not yet recruited
The ask
Two blind tests, then a raise sized from real numbers.
Months 1 to 3Ten conversations with controllers and recovery firms; a recovery audit lead signed
Months 4 to 6Paid blind tests: a batch a firm has already worked, and a fresh batch
Months 7 to 12First whole-audit clients; 4 by month 12
Months 13 to 24Two new clients a quarter; 12 by month 24
Months 25 to 3620 clients and a $12.7M a year run rate
For investors
We are not raising yet. After the blind tests we will size a raise from the measured results. The plan needs about $1.95M before revenue covers costs; the low case needs $3.54M by month 36 and has not broken even.
For finance leaders
A batch of past supplier payments for a blind test. We return the claims we can prove and what each is worth, and you decide on a whole audit.
For recovery firms
A closed batch you have already worked, for a paid blind test. We measure the extra claims your reviewers accept and the minutes each takes.
Working detail
The detail behind the plan
Open any section. The research memo, team roles and system costs are in the top navigation.
Customers and who pays firstFour segments, and why we sell to the largest companies
Recovery audit firms review years of past payments for duplicates, price errors, missed credits and unearned discounts. Texas plans on recovering 0.04% of vendor payments [4]; a vendor benchmark is about 0.1% [1]. Finding an anomaly is cheap. Proving it to a supplier is not, and our hypothesis is that the proof is the bottleneck agents can remove. Recovery firms come first only as blind-test partners; the revenue is in whole audits for large companies.
Start here
The 198 largest companies
Who signs
Controller or CFO
Why buy
Cash back from past payments, nothing upfront
Pays by
Contingency, 20 to 30% [1]
Blind test
Recovery audit firms
Who signs
Operations leader
Why buy
More accepted claims per auditor hour
Pays by
A fee for the test, or a share of its fee
Later
State controllers
Who signs
State controller or procurement
Why buy
Overpayments recovered without a budget line
Pays by
Contingency from recoveries [4] [13]
Not now
Medicaid and health
Who signs
State Medicaid agency
Why not
Strong incumbents and federal fee rules
Pays by
Contingency under the Medicare cap [14]
How the market pays todayContingency rates, and seven structures we could use
Most recovery work is paid on contingency: nothing upfront, a percentage of what is recovered. Here is what buyers report paying.
0%10%20%30%40%
Medicare recovery auditorsHistorical federal rates [15]
9 to 12.5%
Texas statewide contractSigned 2012 [4]
14%
Medicaid exceptionsColorado, New Mexico [16] [17]
16 to 17%
Commercial contingencyTypical range [1]
20 to 30%
Industry averageAs cited by Texas [4]
20 to 40%
Public buyers pay roughly half the commercial rate. Our plan uses 25% for direct sales; public work would be nearer 14%.
Also in use
Contingency plus software
A recovery audit paired with prevention software sold separately [18].
Also in use
Software subscription
A flat license; the client finds and recovers its own errors [18].
Also in use
Share in savings
Government pays from documented savings, nothing if there are none [19].
Seven ways we could take part
Starting terms for the model. Each one changes under Financials, in Explore the model.
Standard contingencyA share of every dollar recovered, paid when the cash posts. The commercial recovery audit default.
25% of recovered dollars
We carry collection riskPaid when the client collects
Public-sector contingencyThe same structure under a state contract, at the lower rates states pay. Paid only from recovered funds.
14% of recovered dollars
We carry collection and contract riskPaid when the state collects
Discounted contingencyWin work on price: a fraction of the usual rate, betting that speed and a low fee win more clients.
5% of recovered dollars
We carry collection risk at a thin marginPaid when the client collects
Subcontract to an incumbentAn established recovery firm owns the client and collection; we prepare cases and take a share of its fee.
40% of a 25% partner fee (10% of recoveries)
Partner owns the client and collectionPaid when the partner is paid
Fee per accepted claimA fixed price for each claim a reviewer accepts, paid on acceptance. No collection risk, no upside.
$400 per accepted claim
Client carries collection riskPaid on reviewer acceptance
Retainer plus lower contingencyA monthly fee for a reserved review queue, plus a reduced share of recoveries.
$15K a month per client plus 12%
SharedPaid monthly, plus on collection
Software subscriptionAn annual license for the evidence platform; the client runs recovery itself. Optional small contingency.
$180K a year per client
Client runs recoveryPaid in advance
Profit per client by structure, and how many clients we needThe same client under seven structures; the 198 companies we serve
The same client, seven ways to get paid
Our profit per client a year, after review and service costs, before fixed costs. The retainer leads because part of its revenue arrives monthly instead of waiting for collection; its terms are our assumption, and customer question 2 tests whether buyers would pay one. We lead with contingency because it is what buyers already pay.
Standard contingencyEarns back the cost to win in 5.8 months
$630Kprofit per client a year
3 clients cover the team
Retainer plus lower contingencyEarns back the cost to win in 1.1 months
$420Kprofit per client a year
4 clients cover the team
Public-sector contingencyEarns back the cost to win in 6.6 months
$300Kprofit per client a year
5 clients cover the team
Fee per accepted claimEarns back the cost to win in 2.4 months
$200Kprofit per client a year
8 clients cover the team
Subcontract to an incumbentEarns back the cost to win in 7.7 months
$180Kprofit per client a year
8 clients cover the team
Software subscriptionEarns back the cost to win in 4.4 months
$108Kprofit per client a year
14 clients cover the team
Discounted contingencyEarns back the cost to win in 21.0 months
$30Kprofit per client a year
Needs 48 clients to cover the team; we can serve 30
How many clients we need, out of how many
Clients that cover the teamFurther clients won by month 36The rest of the 198 companies
3
clients cover the team's fixed costs at 25% contingency
20
clients won by month 36 in the plan, two a quarter
198
US companies with $20B or more of revenue [2]
$148M
a year if every one were a client, at plan inputs: our ceiling, not a forecast
Speed and priceWhy a 5 to 10x lower fee does not pay
If agents prepare claims in minutes, we can clear a backlog faster than a manual process. The tempting move is to pass that on as a fee five or ten times lower. A lower rate cuts what every recovered dollar earns by the same factor.
At 5% instead of 25%, every recovered dollar earns 20% of what it earns under standard contingency, so the discount needs 5x the recovered dollars to earn the same. With these inputs it reaches 30 clients by month 36 and $3.75M of year-three revenue, against 20 clients and $9.75M for standard contingency. The discount hits the 30-client ceiling; raise it to see how much more volume it would need.
What each contingency rate earns per client
Profit per client a year at each rate, all other inputs equal. Red bars lose money on every client.
2.5%
-$45Kper client a year
$975Kyear 3 revenue
Loses money on every client
5%
$30Kper client a year
$1.95Myear 3 revenue
Cash at month 36: -$5.51M
10%
$180Kper client a year
$3.90Myear 3 revenue
Cash at month 36: -$2.79M
15%
$330Kper client a year
$5.85Myear 3 revenue
Cash at month 36: -$82.5K
20%
$480Kper client a year
$7.80Myear 3 revenue
Breaks even in month 30
25%
$630Kper client a year
$9.75Myear 3 revenue
Breaks even in month 27
30%
$780Kper client a year
$11.70Myear 3 revenue
Breaks even in month 24
Option 1
Discount the pilot, not the contract
Offer a low-priced blind test on a closed batch. Prove the lift once, then sell at market rates.
Option 2
Sell faster cash
Claims filed months earlier mean cash months earlier. In the model, that is a shorter cash lag at the same rate.
Option 3
Discount only the tail
If small claims sit below an incumbent's working threshold, a lower rate there is new money. Discovery must confirm the tail exists.
MilestonesFive stages, each with the proof that unlocks the next
The plan assumes a first paying client in month 7 and two more each quarter after that. These milestones are the proof that assumption needs.
Months 1 to 3
Discovery
Ten conversations with controllers at large companies and with recovery firms; a recovery audit lead signed
Proof to move onTwo batches with data rights: one a firm has worked, one fresh; a pricing structure buyers will pay
Months 4 to 6
Paid blind tests
Claims on both batches, judged by the batch owner's reviewers
Proof to move onClaims found per dollar audited near 0.04% on the fresh batch, and extra accepted claims on the worked one
Months 7 to 12
First whole audits
Four clients by month 12, in one claim class
Proof to move onCash posted; measured claims and collection replace the model's guesses
Months 13 to 24
Repeatability
Two new clients a quarter on signed terms; twelve by month 24
Proof to move onA known cost to win a client and a 12-month cash plan; raise sized from the results
Months 25 to 36
Scale
Twenty clients; a second claim class or the public-sector track
Proof to move onMargin after review holds at volume
Customer questionsEight questions that set the model inputs
Each answer moves an input in the model. Ask them in this order, and record the numbers, not the impressions.
How do you pay for recovery work today, and at what rate?Sets the contingency rate and tells us which structure is familiar.
Who signs, and from which budget?Contingency needs no budget line. A subscription or retainer does, which slows the sale.
Who audits your past supplier payments today, how often, and what comes back?Sets claims found per dollar audited and average claim size.
What must a claim contain for your reviewer to accept it without rework?Sets review minutes, and so the delivery cost per claim.
Would you pay for a blind test on a closed batch? What price is easy to approve?Sets the pilot price and the first paying month.
For a recovery firm: which claims do you leave unworked, and why?Shows which claim classes a whole audit can win that others skip.
How long from an accepted claim to cash, and how much of it collects?Sets the cash lag and the collection rate.
What would make you add a vendor: a lower rate, faster cash or more recovered?Tests whether a discount wins clients: the win multiplier.
Risks and kill criteriaWhen to stop
Kill criteria
No access to authorized records.
Whole audits find far less than the 0.04% of spend the plan needs.
Review costs more than the claims are worth.
Disputed claims do not convert to cash.
No paid pilot, or no repeat queue after it.
Security and procurement gates make the first deal uneconomic.
Risks to the numbers
Claims found per dollar audited has the least evidence behind it, and the model is most sensitive to it. Compare the low and high cases.
A partner can become a competitor once it sees the method; insist on a paid evaluation and clear rights.
Contingency revenue arrives months after the work, so growth consumes cash.
Large companies buy slowly and run security reviews; the $40K cost to win a client is our assumption and untested.
Public contracts add procurement time and lower rates.
Salt Technologies AI, Fortune 500 companies directory 2025, CC BY 4.0. Revenue for all 500 companies on the 2025 list (fiscal 2024); 198 at $20B or more, by our count of its data. A third-party dataset: its revenues sum to $18.9T against Fortune's $19.9T, so the count is approximate.
Texas Comptroller, Recovery Audit report, 2014. 14% contingency on all recovered funds; industry average of 20 to 40% cited; projected savings based on 0.04% of vendor payments; Texas Department of Transportation vendor payments of $9,500,795,760 (Appendix B).
Research and Markets, Accounts payable recovery audit service market, 2025 estimate of about $1.15B, with other syndicated estimates near $1.28B. Methods not independently audited; one report puts the category far lower, at $260M. See Research.